Amazon Jobs: Are you passionate about technology and eager to help businesses thrive in the cloud? Amazon Web Services (AWS) India is on the lookout for a Cloud Support Associate to join our vibrant team. This role is a unique opportunity to dive into cloud computing while providing exceptional support to a diverse array of customers.
Job Description
At Amazon Jobs, excellence is part of our DNA, and AWS India is leading the way in innovative cloud solutions. Our AWS Sales, Marketing, and Global Services (SMGS) team focuses on driving growth across all types of accounts, from small startups to large enterprises and public sector organizations.
Table of Contents
| Job Title | Cloud Support Associate |
| Job Type | Full-time |
| Job Qualification | Bachelor’s degree or equivalent experience |
| Job Location | Bangalore, Karnataka |
| Job Experience | 0-1 years |
| Job Salary | Competitive |
Overview
The AWS India Support team seeks engineers who are genuinely excited about technology and helping customers navigate the cloud. You’ll be part of a collaborative group that believes world-class support is essential for our customers’ success.
Amazon Jobs Key Responsibilities
In this role, you will:
- Assist a diverse range of companies in adopting AWS services.
- Work directly with engineering teams to resolve complex issues.
- Provide vital technical support to customers developing mission-critical applications.
- Engage with leading technologists and manage customer communication during critical events.
Amazon Jobs Role – Cloud Support Associate
As a Cloud Support Associate at AWS India, you’ll have the opportunity to help individuals and businesses transition their computing infrastructures and applications to the cloud. You’ll be part of a team that is transforming the way people think about technology.
Amazon JobsBasic Qualifications
To be considered for this role, you’ll need:
- A Bachelor’s degree or equivalent experience in a technical role.
- 0-1 years of experience in systems administration, database design, big data analysis, network administration, or DevOps.
- Troubleshooting and support experience.
- Some programming or scripting knowledge (Java, Perl, Ruby, C#, PHP).
- Strong communication skills, both written and verbal.
- A self-starter attitude and a genuine enthusiasm for technology.
Preferred Qualifications
We’d love to see candidates with:
- Basic knowledge of OS concepts and Linux/Unix systems administration (e.g., Ubuntu, CentOS, RedHat).
- Understanding of networking basics (TCP/IP, DNS) and databases.
- A strong customer focus and the ability to multitask effectively.
- Experience or exposure to cloud computing technologies.
A Day in the Life
Every day in this role will bring new challenges and learning opportunities as you:
- Explore and work with cutting-edge technologies.
- Use advanced troubleshooting techniques to create tailored solutions for customers.
- Collaborate with a global network of technologists to resolve customer issues.
- Communicate with customers during critical events, ensuring they feel supported and valued.
Important Note
Before applying, please take a moment to read through all the details provided in this job posting. Ensure that you understand the role, requirements, and application process thoroughly. This will help you make an informed decision and present your best self in your application.